What movement does Nocturne use?
Reliability, consistency, and precision are the critical elements in choosing a watch movement. Therefore, we choose the renowned quartz Ronda 762 Swiss movement as the core of our masterpiece. As a leading watch’s heart maker from Switzerland, Rondais well known of its undisputed quality and precision.
What type of stainless steel does Nocturne use?
We only use the highest grade of stainless steel, which is 316L surgical/marine grade.
*316L surgical grade stainless steel – popularly known as marine grade stainless steel, which incorporates 2 to 3 % of molybdenum, extremely resistant to corrosion such as seawater, withstand any damage caused by oxidization, other chemical reactions, and acidic liquids.
What is our lens made of?
In order to make our watches durable and sustainable in most of the conditions, we select Sapphire Crystal Glass as the lens. It is a synthetically produced crystal, second only to diamond in its hardness, making it extremely durable and scratch resistant. It is also a very hard and transparent material made of crystallizing aluminium oxide at very high temperatures.
Are Nocturne watches waterproof?
Every Nocturne watch is went through pressure testing and it is water resistant up to 5ATM. However, in order to retain the quality of your watch strap, it is strongly suggested to avoid contacting with water.
How to apply a discount code?
You can enter the discount code during your checkout. The code will be activated once applied and total amount after discounted will be shown immediately. One discount code is only valid for one order.
How do I track my order?
A confirmation email with tracking number will be sent to you after your order is shipped.
How do I cancel my order?
Please contact our support team @ support.nocturnewatch.com to cancel your order as soon as possible. No cancellation or refund will be accepted once the product is shipped or more than 7 days after payment made (for pre-order).
How do I return my order?
You reserve the right to return the product if you are not satisfied with your purchase and we will fully refund to you. The return policy that we are offering lasts 14 days since you received your order. Please retain your receipt for the return process.
Please take note that the return product must be in new and perfect unused condition as you received it.*Customer has to cover the return shipping cost.
Quality and promises are mattered. Therefore all watches offered by Nocturne are covered by a 3-year international manufacturing warranty. The warranty is automatically activated on the day the watch delivered to the customer. We cover not only the manufacturing defects, but also material defects (From movement, lens, crown, case, to watch strap).
Please take note that our warranty terms do not cover the following:
– Damage or malfunction caused by any misuse, incorrect usage, accidents, improper handling, carelessness, and abuse.
– Any wear and tear damage of the strap, buckle, case, and battery caused by daily/common use.
– Unauthorized repairing by third party.
– Unauthorized modification by third party.
– Any unauthorized interference between buyer and third party.
– Excessive water or utmost temperatures exposure.
Please retain the “Authenticity Card” and official invoice for all the warranty claim procedure.